Below FAQ are some common concerns of our clients before purchasing the LED signs.
If you have other questions, please just send it to leadleds@untsmart.com
- All
- About Order
- Custom-made Order
- About Shipping
- Technical + Products Questions
- Product Warranty
- Other
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About Order
Within 2 hours after you placed the order and your order has not yet arranged, we're happy to change the shipping address for you order. Please email us with your order number and the updated address as soon as possible. Unfortunately we are also unable to change your shipping address from a domestic US address to an International address, or from an International address to a domestic US address. Please be aware that changes to your order may be limited during periods of high order volume, including launches and promotions.
Unfortunately, we are unable to edit the billing address once an order has been placed. Not to worry! It appears that you were able to successfully place your order. As long as your shipping address is correct, you will be able to receive your order!
Yes! Please email us with your order number, original email address, and the updated email address so that we may make the changes for you. Once your email address has been updated, we can resend your order confirmation and/or shipping confirmation emails to the updated address.
No, unfortunately we cannot modify orders once they have been placed. All sales are final. So sorry for any inconvenience!
Regretfully, no. You are unable to change or cancel an order once it has been placed. All sales are final. I apologize for the inconvenience.
We accept all major credit cards, as well as PayPal, and Apple Pay. Contact us for manual send information about Western Union, MoneyGram, and Bank wire transfers.
We accept all major credit cards, as well as PayPal, and Apple Pay. Contact us for manual send information about Western Union, MoneyGram, and Bank wire transfers.