How can I get free shipping?

Free shipping is available for most small items. For big items, free shipping is available if you order a qualified quantity. Please refer to the checkout page.

When will my order be shipped?

Typically, within 1 ~3 business days can be shipped. Some customized items take a bit longer; within 5~7 business days can be shipped. For giant LED screens, please refer to the page notes.

Where will my order ship from?

Some small items available in multiple warehouses in the US, EU, or UK linkage fulfilled your orders, ensuring delivery fast! If there is no stock or custom-made order, the item will be shipped from the leadleds CN warehouse. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.

Do you ship internationally?

Yes, we do. Insert your full address at checkout, and shipping rates will be applied to your order. The total amount includes product and shipping.
 

The following countries or regions don't provide service. Bhutan, Cook Islands, East Timor, French Polynesia, Kiribati, Marshall Islands, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna Islands, as well as the Federated States of Micronesia (Kosrae, Pohnpei, Yap, Truk).
 

How long will it take for my order to arrive?

We offer post delivery, express, air, or by sea.
By post delivery time is within 1 to 2 weeks, many times even less. For remote places, the shipping time will be longer; you can track the shipment on the courier's official site.

For giant LED billboards, the default delivery is by express service a 3~10-day delivery; the exact delivery date is determined according to tracking information of the express company.
If you prefer sea transportation, you can communicate with us before you place the order.

What shipping carriers do you use?

For smaller parcels, we use the postal service or express delivery, depending on which shipping method you choose. For larger packages will ship by express or by sea.

The cooperative transportation companies are:
USPS, La Poste, Bpost, Singapore Post, Russian Post, etc 
FedEx, DHL, UPS, TNT, SF Express, etc
MSK, COSCO, EMC, APL, HMM, etc.

How can I track my order?

Once we fulfill your order, you will receive an email notification with a tracking number. You will be able to track it immediately.

 *Some LED signs are custom-made items. If we communicate by email, we'll produce and ship the items according to your confirmation.